Refund policy

We hope you enjoy your purchase fron Nutrition Geeks. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange as long as the product remains unopened. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, please email customer service at customerservices@nutritiongeeks.co to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Nutrition Geeks
Attn: Returns
RMA #
Unit 15 Ribocon Way
Progress Park
Luton, Bedfordshire LU4 9UR
United Kingdom

Please note, you will be responsible for all return shipping charges except in cases where you have received items which don't match your order. We strongly recommend that you use a trackable method to send us your return. 

REFUND PROCESS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five 5 days from the receipt of your item to process your return or exchange. From this period, refunds may take up to 10 business days to appear in your account, depending on your bank or credit card company's processing time. We will notify you by email when your return has been initiated.

EXCEPTIONS

If you receive a defective or damaged product, please reach out to us using the contact details below and provide photos so we can assist you with a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

customerservices@nutritiongeeks.co